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Services

Working with Teams - a multi-faceted program of small group discussion and individual coaching live at the desk.

We work with teams or whole organisations to improve their practices in these areas:

  • email management - so that your people do not waste their precious time
  • email etiquette - so your people behave professionally and follow best practice guidelines
  • individual work management (to do process) - so your people focus on important not just urgent work and manage their deadlines
  • team workflow (delegating and tracking work in progress) - so communication is clearer and less time consuming
  • small project work (all tasks required to complete the project) - so reporting, tracking and work mangement improves
  • the use of collaboration tools (eg Calendar, Contacts, Public Folders) - so you can get the most from Outlook and benefit from its well-hidden power functions

We take the time to understand your people’s roles and responsibilities. This means that we are able to provide practical advice, tailored coaching and save you loads of time as everthing we teach you is 100% relevant to your role.

We will liaise with your IT department if some tailoring is required to your Outlook implementation.  So you don’t have to negotiate with the geeks.

 

Team Review

A Desk Doctor team review will provide you with answers to these questions:

  • how well are we utilising the power of Outlook?
  • what are the benefits of having an email etiquette for all personnel to follow?
  • what are the productivity challenges your people face?
  • how well are people managing their work and emails?
  • which of Outlook’s power functions are being used?
  • what other tools are being used?

The review is valued at $199 AUS.  For a limited time, we are offering it for free to Australian organisations.  Contact Desk Doctors at doctor@pragmatix.com.au to request a Team Review.  make sure to include your full contact details. 

 

Workshops

  • Secrets of Outlook revealed
  • Email Etiquette, why, how and what if we don’t bother!
  • Task and Time Management
  • OneNote - the golden nugget in Microsoft’s productivity suite

 We also offer  

  • e-learning
  • e-learning tailored to your requirements
  • e-zines and reports into white collar productivity
  • How to Guides tailored to your industry or organisation

Become a client today! Our clients have happier, healthier more productive workplaces due to reductions in: 

  • email overload
  • work overload
  • procrastination
  • interruptions
  • frustrations with technology

  and they gain improvements in:  

  • productivity and efficiency
  • collaboration
  • planning, prioritising, scheduling and reporting on work in progress
  • professionalism
  • quality of work and life